Note: If the number on the back of the RSA SecurID Hardware Token does not match the serial number listed in the email, you will need to notify your specific Service Desk.ģ. It can also be found in the self-service console by clicking view details next to the Token image. Your Token serial number is the 9-digit number on the back of your RSA SecurID hardware Token.
Verify that the serial number in the email matches the serial number on the back of the Token you received. If you misplaced or deleted this email contact the Enterprise Service Desk or your local Service Desk for assistance.Ģ. Once you have your hardware Token, open the email notification you received from. Hardware Token How To'sĮnabling Your Hardware Token and Setting Your PINġ. Note: Once the App is installed and your email account has been added, you will occasionally be prompted to re-enter your credentials and RSA SecurID Token code to access email via the App. Enter the eight-digit Token Passcode when prompted. Your mobile device will generate an eight-digit Token Code. Open the RSA SecurID App on your mobile device and enter your Personal PIN when prompted. Enter your work email address and password. Enter your work email address and click Add Account.ģ. Note: Android device users may be prompted to create an 8-digit PIN when installing the App.Ģ. Install the Microsoft Outlook App on your mobile device. Users who have already installed the Microsoft Outlook App should proceed to Step 3.ġ. Using RSA SecurID to Access Secure Email via the Microsoft Outlook Appįirst time Software Token users are required to install the Microsoft Outlook App on mobile devices and add your Email Account (refer to Steps 1 and 2). You are now connected to your Outlook Web Mail. Enter the eight-digit Token Passcode when prompted.Ĥ. Enter your work email address to be directed to the Single Sign-On page.Ģ. Using RSA SecurID to Access Secure Email via Outlook Web Mailġ. Click here to learn how to request a token.
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